Shipping TAT at present is 14 business days (which means Monday through Friday). There are times I may have to go over that but as I reach toward the end of the TAT I will notify you personally. If you ever have a question on your order or anything else don't hesitate to contact us.
I am sure many are wondering why my TAT is so long. Well that is easy and hard to answer at the same time, but here goes.
1. I spend the amount of time on each order no matter the size, which means I check it 3x, so that I can stop a mistake, but I am not infallible so if a mistake does happen, please contact me right away.
2. If you order a half size or full size they are made up when you order them as I come to that order. They are not sitting on a shelf, but are fresh each and every time. That is for many reasons, but the biggest one is I just don't have the room nor the jars to create them and let them sit. And because they are made up at the time your order ships, it does take longer so I do go toward the TAT more often then not.
I apologize for any problem this causes and do so appreciate your patience.
3. NEW PRODUCTS ARE UP! 2 new foundations...Bastet and Minona, which are cooler olive tones are now up on the site. I have attempted to photograph them as best as I can, but nothing is perfect. If you have any questions about them or have found in the past that Amenti was nice, but too warm or that Theia was nice but too warm, then check out these newer foundations. You just may find your match!
4. I am working on the details of coming out with my liquid foundations. I have the jars, I have the recipe etc, but it's figuring out the samples that is giving me issue. I have one idea which I'm hoping may work, but I have to figure out the details, and while it's not perfect, it will allow you to at least try the colors and work out which level will work best for you! If you have any questions on this, don't hesitate to contact me at any time.
Have a question? Don't hesitate to contact us at firstname.lastname@example.org.
And as always, thank you so much to each and every person ordering from DreamWorld!